Customers know and trust Saffron Bazaar and we value their trust. We realize that customers are concerned about how the information they provide will be used. We are committed to protecting your privacy and will use the information we collect about you to process your order and provide a more personalized shopping experience. Submitting your information on our website constitutes acceptance of this Privacy Policy.
Information collection and use:
Saffron Bazaar is the sole owner of the information collected through the web site/phone/e-mail. We will not sell, share, or rent this information to others in ways different from what is disclosed in this policy. We collect information from the users at several different points on our Web site.
a) Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. In order to use our service user must first complete the registration form. This allows us to provide you with your "Order Status" and other information that is uniquely yours.
During registration user is required to give user contact information (such as First and Last name, E-mail address, Personal identifier etc.). Saffron Bazaar will use your contact details to contact you regarding the product and/or services you have requested. This includes re-registration/renewal notifications, special offers, and surveys on improving our service.
b) Payment Information
When a registered user decides to place an order, he is asked to complete an order form. We will collect credit card information, and other payment information necessary to complete a payment from user. Saffron Bazaar may use a third party to process and verify credit cards for billing purposes.
This requires us to share user name, credit card number, expiration date and billing address with the credit card processing company. When processing a payment transaction, Saffron Bazaar will also obtain information regarding the amount of the payment and other transaction data. We may transfer or disclose this payment information to a third party only to the extent necessary in order to complete the payment processing.
This information is collected to make your shopping experience with us as smooth and pleasant as possible. It is used only for the benefit of Saffron Bazaar and you, our customer.
How to access and/or correct Your Information:
You can access all the personally identifiable information that we collect online and maintain by calling "866-489-8390" or via e-mail "feedback@saffronbazaar.com". We use this procedure to safeguard your information. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.
If you place an order with a ship-to address that differs from your bill-to address, we retain this information as well. You can modify or correct this information by following the procedure described above. Such information is used at your request to ship purchased merchandise and may also be used for marketing purposes, but will not be sold to any third parties.
Use of Information:
We may use your information in a number of ways, including the following:
- In order to serve you better, we may combine the information you provide us online and over the phone. We use that information to improve your overall shopping experience.
- To improve the content on our Web site. For example, we may use cookies to find out which parts of our site or our products are visited most often.
- To enhance your online shopping experience.
- For marketing and promotional purposes.
Links:
Our site contains links to manufacturers’ and other related sites for your benefit. Saffron Bazaar is not responsible for the privacy practices, security, or content of such web sites. If you click on one of these links, you will be redirected to their web site and, in doing so; you may provide information directly to them. Therefore, you should refer to their privacy policies to understand how they handle your information and what choices you have.
Relationships/Sharing Information:
Saffron Bazaar does maintain special relationships with a number of secure business partners. For example, when you make a purchase, we may share information about you and the transaction with other companies for your security or benefit, including, but not limited to, verification, fraud prevention, credit card authorization, and shipping. If you have provided your e-mail address, Saffron Bazaar may provide your e-mail address to third party e-mail distribution companies that transmit e-mail on behalf of Saffron Bazaar. Your e-mail address will not be used by these companies for any purpose other than the transmission of e-mail from Saffron Bazaar. If you do not want Saffron Bazaar to share your e-mail address, please click here. Saffron Bazaar also may share account or other information when we are required by law or to protect our interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection.
Saffron Bazaar is also keen to better understanding how our customers use our site. We will place cookies on your computer to collect information. The information that is collected through these cookies tells us things, such as which search engine referred you, how you navigated around our site, which pages you browsed, what you purchased and what traffic is driven by banner ads and emails.
We use this information to help us understand your interests in our site and how to better serve you. It also helps us provide you with more personalized product offerings.
Cookies:
When you visit our site, we will ask your browser to place a permanent "cookie" (a very small text file) on your computer. If your browser is configured to accept cookies, it will accept the cookie and place it on your computer's hard drive. We collect this information to analyze where our customers are coming from and how often they visit our site. We also collect certain technical information from your computer, like your IP address and the address of a referring web site, if any. This information will allow us to enhance our site to our customer's preferences. This information is used only for the benefit of Saffron Bazaar and you, our customer.
You can visit our site without cookies if you choose to do so. To visit our site without cookies, you can configure your browser to reject all cookies or to notify you when a cookie is set. Check the browsers help menu to learn how to change your cookie preferences.
Mail & SPAM Issues:
You may request to receive the Saffron Bazaar offers and newsletters periodically by mail or e-mail notification of specials that may be of interest to you. Saffron Bazaar will never SPAM or send unsolicited materials based on information collected at our site. Registrants may opt out of receiving materials from us at any time by contacting us with such request. Please contact us by calling 866-489-8390 or by clicking here.
Our Commitment to Children's Privacy:
We never collect or maintain information at our website from those we actually know are under 13, nor is any part of our website structured to attract anyone under 13.
Security:
This Web site takes every precaution to protect information of users. When user submits sensitive information via the Web site, user information is protected both on-line and off-line. In an effort to protect your personal information online, we use Secure Sockets Layer (SSL) technology with 128 bit encryption. If your browser supports SSL (most current browsers do), it will automatically encrypt the information you provide to us on the secure pages on our site, before sending it over the Internet. When visiting a page on our site that includes any of your personal information, the bottom of your browser window will display, an icon of a closed lock or an unbroken key (depending upon your browser). This indicates that you have successfully connected with our secure server.
To authenticate the security of your connection before submitting any of your personal information, you can double click on the icon to display our digital certificate. Some browser versions and some firewalls do not permit communication through secure servers. In that case, we suggest that you contact us by phone at 866-489-8390, or fax your order to us.
While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.
ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added; our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected.
Finally, the servers that we store personally identifiable information on are kept in a secure environment.
If Security or privacy is still of concern to you:
If you do not want to receive promotional email from Saffron Bazaar, please click here.
Note: Once you have submitted your request you should assume that it has been successfully received and your request is being processed. Please allow us a reasonable period from when the request was received to complete the removal.
You can order on-line without sending your credit card number over the Internet. We encourage you to call us at 866-489-8390 and deal directly with one of the Saffron Bazaar professionally trained sales associates. They can take your order on phone and you would have an option to input your credit card information over an IVR.
If user has any questions about the privacy Policy at our Web site, user can e-mail user inquiries to feedback@saffronbazaar.com.
LAST UPDATED December 2007 |